Bluelane Help

Record your route, share one link, and let people follow along in their browser. Find your question below, or get in touch.

Getting started

What does Bluelane do?

Bluelane records your route on your iPhone and gives you a link to share it. Anyone with the link can follow along live in a web browser: they see where you are, the route so far and how far you’ve gone. When you finish, the route stays in Routes on your iPhone.

What do I need?

An iPhone with iOS 26 or later. The Apple Watch app is optional and needs watchOS 26 or later. The people following you only need a web browser, on any phone, tablet or computer.

Do I need an account?

No. You can record and share routes without signing in. Signing in with Apple is optional and lets you add your name and photo, which your viewers see on routes you share. See Account and privacy.

Which permissions does Bluelane ask for?

To review them, go to More > Settings > Location & Notifications.

Recording a route

How do I record a route?

Open the Track tab and tap Start Tracking. The panel shows your Distance, Time and Viewers as you go. While you record, they also show on the Lock Screen and in the Dynamic Island.

How do I pause, resume or finish a route?

Tap Stop Tracking to pause. Your route stays open and your viewers see that it’s paused. Then tap Resume Tracking to carry on, or End Route to finish.

Ending a route saves it to Routes, tells your viewers it has finished, and gives you a fresh route for next time. Bluelane doesn’t pause or end a route on its own when you stop moving, so remember to end it when you arrive.

Does recording continue when my iPhone is locked?

Yes. You can lock your iPhone or use other apps while you record. Don’t close Bluelane from the App Switcher, though: that stops the recording.

If iOS closes Bluelane in the background, you’ll get a notification saying “Tracking has been interrupted by the operating system”. Open Bluelane, check your route and tap Resume Tracking.

Does recording work without an internet connection?

Yes. Bluelane records your route offline and keeps everything on your iPhone. Anything waiting to upload, such as new points, pins or a new title, is sent automatically when you’re back online, even if you closed the app in between.

If you’re sharing live, your viewers see the time of your last update until you reconnect. Then the route catches up.

Can I use Siri, Shortcuts or my Apple Watch?

Yes. Say “Start a new route in Bluelane” or “Stop my route in Bluelane”, or add Bluelane’s actions in the Shortcuts app: start a new route, stop (pause) tracking, resume tracking, share the current route, and open Track or Routes. More > Siri & Shortcuts lists them all. Starting a new route this way ends and saves the route you’re on first.

The Apple Watch app starts, pauses, resumes and ends the route on your iPhone, so keep your iPhone with you. With Bluelane Pro you can also drop pins and share your link from your watch.

How can I save battery?

Recording uses GPS, which uses battery on any phone. Keep screen awake is on by default and stops your iPhone from locking while you track or watch a live route. To save battery, turn it off in More > Settings and lock your iPhone while you record. On long trips, start with a full charge and carry a battery pack. Bluelane records at its highest accuracy while your iPhone is charging.

What does “Warn when idle” do?

If Bluelane detects no significant movement for an hour while you’re recording, it sends you a reminder, so a forgotten route doesn’t keep running. You can turn it off in More > Settings.

How do I change the map or the units?

On the Track tab, the Map layers button switches between Standard, Satellite and Terrain. The Location Tracking button switches between Follow, Follow with heading and a free map you can move yourself. To change units, go to More > Settings > Distance units and choose Metric, Imperial or Nautical.

Sharing your route

How do I share my route live?

On the Track tab, tap Live Share, then Share Live Link, and send the link with Messages, WhatsApp, email or any other app. Each route gets its own link. To see what your viewers get, open the demo route. Live link sharing is part of Bluelane Pro.

Can I share my route before I start?

Yes. Tap Live Share and send the link before you tap Start Tracking. Your viewers see that tracking hasn’t started yet, and your route appears as soon as you start.

Do my viewers need the app or an account?

No. Anyone with your link can follow in a web browser on Android, iPhone, tablets and computers, with no app or account needed.

What do my viewers see?

They see your live position, the route so far, the distance you’ve covered, your speed and altitude, and whether you’re live, paused or finished. They also see any pins and photos you add, and your name and profile photo if you’re signed in. If you lose signal, they see when your last update came in. They can follow your position or view the whole route, and switch between Standard, Satellite and Terrain maps.

What does the Viewers number mean?

Viewers on the Track tab shows how many times your route’s link has been opened. Bluelane doesn’t show who opened it.

Who can see my route?

Anyone who has the link, including anyone it’s forwarded to. Share it only with people you trust. Bluelane uploads a route only once you share its link. Routes you never share stay on your iPhone.

How do I stop sharing?

Tap Stop Tracking to pause or End Route to finish. Either way, your viewers stop receiving new locations. The link still shows the route you’ve recorded so far.

To take a route down completely, delete it: in Routes, open the route and tap Delete route. That removes it from our servers too, and the link stops working. Your next route always gets a new link, so an old link never shows a later trip.

Can I share a route I’ve already finished?

Yes. In Routes, open the route, tap Share route, then Share Link. Routes imported from GPX files can’t be shared as a link.

Can I share a picture of my route instead?

Yes, and that’s free. In the share panel, go to Route Snapshot and tap Share Snapshot, or post it straight to Instagram Stories if you have Instagram. The snapshot becomes available once tracking starts.

Can I follow more than one person on a map?

Each Bluelane link shows one person’s route. If you have the app, you can follow several people: open each link on your iPhone, or in Routes tap Add Routes > Add Bluelane Route and paste the link. They all appear under Live in Routes.

Pins and photos

How do I mark a place on my route?

Tap Drop Pin on the Track tab, or touch and hold the spot on the map. If the map is following you while you record, the pin goes at your current location. Otherwise it goes in the middle of the map. Drag a pin to move it. You can also add pins to past routes in Routes. Pins are part of Bluelane Pro.

How do I add a label or a photo to a pin?

Tap the pin, then tap Edit label to name it, or Add photo and choose Take Photo or Choose from Library. From the same place you can Remove photo or Delete the pin.

Do my viewers see my pins?

Yes. On a shared route, your viewers see every pin with its label and photo, so only add photos you’re happy for them to see.

Your routes

Where are my past routes?

In the Routes tab. Filter by All, Mine, Imported or Live, the routes others have shared with you. Tap a route to see it on the map with its statistics, including maximum and average speed, pace, maximum altitude and elevation gain and loss. The two routes under Live when you first open the app are demos that show what your viewers see. You can delete them.

How do I rename a route?

On the Track tab, tap the … button and then Rename route. For a past route, open it in Routes and tap Rename route. The name shows on your shared link and in Routes.

Can I see a past route on the map while I record?

Yes. In Routes, open the route, or touch and hold it, and tap Show on Track map. To hide it again, tap the … button on the Track tab and then Hide route on map.

How do I export a route as a GPX file?

Open the route in Routes, tap Export to GPX, and choose where to save or send the file. GPX export is part of Bluelane Pro.

How do I import a GPX file?

In Routes, tap Add Routes > Import GPX File and choose the file. You can also open a GPX file from another app and choose Bluelane. If the file holds several tracks, Bluelane asks which one to import. Imported routes appear under Imported.

Can I keep a route someone shared with me?

Yes. Open it under Live in Routes and tap Save a copy to keep it. With Bluelane Pro, you can also tap Export to GPX.

How do I delete a route?

In Routes, touch and hold the route, or open it, and tap Delete route. If you shared it, it’s also removed from our servers and its link stops working. To skip the confirmation next time, turn off Deleting a route in More > Settings.

Bluelane Pro

What’s free, and what does Bluelane Pro add?

Without a subscription you can record routes, keep your route history and share snapshot pictures of your routes, with a limited number of recorded routes each week. Bluelane Pro adds:

To see the plans and prices in your currency, go to More > Bluelane Pro.

What happens when I reach the free limit?

Bluelane checks the limit only when you start a route, so a route you’re recording is never cut off. After you end a route, the app tells you when you have one free route left. Once you’ve used them, it shows when your next free route is available, or you can upgrade to record straight away. Imported routes and routes you follow don’t count.

I’ve subscribed, but Bluelane doesn’t show Pro.

Open the Bluelane Pro screen and tap Restore Purchases. Make sure your iPhone is signed in to the Apple Account you subscribed with.

How do I cancel or change my subscription?

Go to More > Manage your subscription, or open the Settings app, tap your name, then Subscriptions. Cancel at least 24 hours before it renews to avoid the next charge. Deleting the app doesn’t cancel your subscription.

If Bluelane Pro ends while you’re sharing a route live, your viewers stop receiving new updates. A route you’ve already ended still finishes uploading.

Account and privacy

How do I sign in?

Go to More and tap Sign in with Apple. Signing in is optional.

How do I change my name or photo?

Go to More and tap your profile. Tap Edit Name to change your name, or tap your photo to take a new one, choose one from your library, or remove it. Your viewers see your name and photo on routes you share.

How do I delete my account?

Go to More, tap your profile, then tap Delete Profile. Your profile and the routes you recorded while signed in are removed from Bluelane’s servers, and links to those routes stop working. Routes saved on your iPhone stay until you delete them or the app. To leave without deleting anything, tap Sign Out instead.

How does Bluelane handle my data?

Bluelane uploads a route only when you share it, and your viewers see only that route. Read the Privacy Policy for the details.

Troubleshooting

Bluelane says “Precise Location is off”.

Bluelane needs Precise Location to record your route. Turn it on in Settings > Apps > Bluelane > Location. If you turn it off during a route, recording pauses until you turn it back on.

Bluelane can’t use my location.

Check that Location Services is on in Settings > Privacy & Security > Location Services, and that Bluelane is allowed to use your location in Settings > Apps > Bluelane > Location.

My viewers don’t see new updates.

Bluelane says “Unable to prepare live link”.

Bluelane needs an internet connection to create your link. Check your connection and try again. Your recording isn’t affected.

Bluelane says “Recording interrupted”.

The recording stopped unexpectedly, for example because iOS closed the app. The route so far is kept. Check it and tap Resume Tracking to carry on.

My Apple Watch says “Unable to reach iPhone”.

The watch app controls the route on your iPhone. Keep your iPhone nearby, open Bluelane on it, and try again. If your watch says “Sharing unavailable”, start a Bluelane Pro live route on your iPhone first.

Bluelane says “Not a valid Bluelane link”.

Paste the full link you were sent. It looks like https://bluelane.io/ followed by six letters and numbers.

I don’t get alerts while recording.

Go to More > Settings > Location & Notifications and allow notifications for Bluelane. For idle reminders, check that Warn when idle is on.

Maps or photos don’t load properly.

Go to More > Settings, tap Clear caches, and open the map again.

Contact us

Still stuck? In Bluelane, go to More > Email us. The email includes your app version and device details, which help us answer faster. You can also write to support@bluelane.io.